Alerting & incidents

Fewer alerts. Faster fixes.

Kllyroo groups related alerts into situations, pages the right person on the right channel, and attaches a step-by-step guide to every incident. Approved runbooks can fix common problems safely.

Answer

Kllyroo raises alerts from thresholds, AI anomalies and predictions; correlates them into situations; routes them through on-call schedules and escalation policies to e-mail, SMS, WhatsApp, voice, Slack, Teams, webhooks, PagerDuty or Opsgenie; opens Jira, ServiceNow or ManageEngine tickets; and runs approved runbooks.

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Kllyroo situation with acknowledgement, root-cause candidate, notifications and timeline
A correlated situation from alert to resolution
Capabilities

What you get

Alert rules

Thresholds per asset or group, AI anomaly and predictive alerts, maintenance windows that pause noise.

Situations

Correlation of related incidents into one situation to cut alert storms.

On-call & escalation

Schedules, escalation policies and one-click acknowledge links in e-mail, SMS, Slack and Teams.

Every channel

E-mail, SMS, WhatsApp, voice, Slack, Microsoft Teams, webhooks, PagerDuty, Opsgenie and a mobile on-call app.

Runbooks & safe auto-fix

Approved fix procedures that run on approval or automatically on chosen alerts. Signed and audited.

ITSM, status pages & reports

Jira, ServiceNow and ManageEngine ServiceDesk Plus tickets; public status pages; scheduled SLA reports.

Product screens

More screens from the Kllyroo portal

Real screenshots from the Kllyroo user guide (demo data). Click any image to enlarge.

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Kllyroo Incident screen: Uptime, performance and open incidents for a monitored website.

Incident

Uptime, performance and open incidents for a monitored website.

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Kllyroo Situations screen: Correlated incidents from one alert storm.

Situations

Correlated incidents from one alert storm.

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Kllyroo On-call schedules screen: Who is on call day by day, with overrides and time off.

On-call schedules

Who is on call day by day, with overrides and time off.

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Kllyroo Integrations screen: Slack, Teams, PagerDuty, Opsgenie, Jira, ServiceNow and webhooks.

Integrations

Slack, Teams, PagerDuty, Opsgenie, Jira, ServiceNow and webhooks.

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Kllyroo Runbooks screen: Settings, approval rules and preview / run.

Runbooks

Settings, approval rules and preview / run.

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Kllyroo Alert log screen: Every notification sent and whether it was delivered.

Alert log

Every notification sent and whether it was delivered.

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Kllyroo Status pages screen: Public page with components and uptime.

Status pages

Public page with components and uptime.

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Kllyroo SLA & reports screen: Availability, incident and capacity reports as PDF, Excel or CSV.

SLA & reports

Availability, incident and capacity reports as PDF, Excel or CSV.

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Kllyroo Maintenance screen: Planned windows that silence alerts.

Maintenance

Planned windows that silence alerts.

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Kllyroo Website monitoring screen: Uptime tiles, load time and certificate checks.

Website monitoring

Uptime tiles, load time and certificate checks.

FAQ

Frequently asked questions

Does every Kllyroo alert include instructions?

Yes. Every incident has a step-by-step guide with likely causes and commands for Linux or PowerShell. Kllyroo does not run those commands unless you approve a runbook.

Can engineers acknowledge alerts from their phone?

Yes — with the Kllyroo on-call mobile app for iOS and Android, or with one-click links in e-mail, SMS, Slack and Teams.

Which ITSM tools does Kllyroo integrate with?

Jira, ServiceNow and ManageEngine ServiceDesk Plus, plus generic webhooks.

Next step

See Kllyroo on your own infrastructure

Get a guided walkthrough, sizing advice for your estate, and a licence quote. Kllyroo installs on your server in under an hour and runs fully offline.